Castville Solutions is a recruitment and business solutions provider specializing in the healthcare sector. We focus on connecting healthcare facilities with highly skilled professionals, enabling efficient operations, and driving business growth. Our services extend to recruitment, Templates for process and operations management, SOP development, and healthcare-specific training, with a clear mission to transform the healthcare workforce and operations.

Role Summary

• The Account Reconciliation Officer is responsible for ensuring alignment between company sales data (from the internal ERP system) and hospital client records.
• The role involves generating reports, conducting on-site validation at the hospital, resolving discrepancies, tracking payments, and maintaining accurate reconciliation records.
• The ideal candidate is detail-oriented, experienced in healthcare or hospital reconciliation, and able to manage client stakeholders effectively to ensure timely resolution and payment.

Key Responsibilities

• Data Reconciliation and Validation
• Generate and analyze sales reports from the company’s ERP system
• Perform weekly reconciliation of internal sales data against hospital records
• Visit the hospital to access and verify client-side reports
• Compare both data sources and ensure alignment of revenue, quantities, and billing
• Identify, investigate, and resolve discrepancies
• Document all discrepancies and agreed resolutions

Payment Tracking and Follow-Up

• Track invoices based on reconciled data
• Follow up with hospital finance/accounts teams for outstanding payments
• Maintain accurate records of payments received and balances due
• Escalate delays or disputes affecting payment timelines

Stakeholder Management:

• Communicate discrepancies clearly and drive resolution
• Build and maintain strong working relationships with hospital teams
• Provide regular updates on reconciliation and payment status

Reporting and Documentation:

• Prepare weekly reconciliation and variance reports
• Maintain organized, audit-ready documentation
• Provide insights on discrepancies, revenue gaps, and collections

Requirements

Experience

• 1 - 3 years of experience in account reconciliation, finance, or audit
• Experience in hospital, pharmacy, or healthcare operations is preferred
• Familiarity with ERP systems is required

Skills and Competencies:

• Strong analytical and reconciliation skills
• High attention to detail and accuracy
• Strong stakeholder management and communication skills
• Proficiency in Excel
• Strong follow-up and problem-solving ability

Salary

N200,000 - N250,000 / month.