Job Description

Technical Support and User Assistance:

• Hire Resume WritersProvide first-line support for hardware, software, and network issues.
• Troubleshoot and resolve system errors, connectivity problems, and user complaints.
• Set up user accounts, emails, and IT access permissions.

Systems and Network Administration:

• Assist in the installation, configuration, and maintenance of IT systems and networks.
• Monitor servers, routers, switches, and firewalls to ensure smooth operations.
• Support data backup, recovery, and storage management processes.

Hardware and Software  Management:

• Install, configure, and maintain computers, printers, mobile devices, and software applications.
• Ensure timely updates, upgrades, and patches for systems and applications.
• Maintain IT asset inventory and records.

Security and Compliance:

• Enforce IT security protocols, including password policies, antivirus, and firewalls.
• Report and respond to security incidents or breaches.
• Ensure compliance with organizational and regulatory IT standards.

Project and Innovation Support:

• Support the IT Manager in implementing new technologies, systems, and projects.
• Research and recommend tools and solutions to improve efficiency.
• Assist with digital transformation initiatives within the organization.

Documentation and Reporting:

• Maintain accurate documentation of IT systems, user issues, and solutions.
• Prepare periodic reports on IT performance, system uptime, and support cases.

Nice-to-Haves

• Certifications: CCNA, Comptia A+, Comptia Security+, any foundational Cloud
• Working knowledge of the Microsoft 365, Microsoft Power platform and general workflow automation
• Experience working in a corporate environment.

Compensation

• Pay: N250,000 - N300,000 / month.
• Employees will receive a competitive salary based on their role and experience

Method of Application:

Interested and qualified candidates should send their CV and cover letter to: info@trigus-ng.com using the Job Position as the subject of the mail.