Full-time
NGN N150,000 - N250,000
Oyo
30 Apr 2026
Customer Service & Support

Responsibilities


  • Address and resolve customer inquiries and complaints via phone, email, and chat
  • Process orders, forms, applications, and requests
  • Follow up with customers to ensure their issues are fully resolved
  • Maintain customer records and update account information as needed
  • Work closely with other departments to resolve complex customer issues
  • Provide feedback on the efficiency of the customer service process
  • Meet or exceed performance metrics related to customer service.


Qualifications

  • High School Diploma or equivalent; Bachelor's Degree preferred
  • Proven customer service experience
  • Strong problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to handle stressful situations with professionalism
  • Attention to detail and accuracy in data entry
  • Familiarity with customer service software and tools.


Skills:

  • Communication
  • Problem-solving
  • Customer service software (e.g., Zendesk, Salesforce)
  • Time management
  • Data entry
  • Multitasking
  • Conflict resolution


Salary

N80,000 - N100,000 monthly.


Method of Application 

Interested and qualified candidates should send their CV and portfolio to: adisayetunde@outlook.com using "CSR - Abeokuta" as the subject of the mail.