Full-time
NGN N150,000 - N250,000
Lagos
31 Oct 2026
Customer Service & Support

Party Supplies and More is Nigeria's premier party supplies store, offering everything needed to make celebrations special. We provide high-quality decorations, balloons, and party essentials with exceptional customer service. Our values center on excellence, reliability, and innovation, ensuring every customer leaves happy and every event becomes unforgettable.



Job Summary

  • We’re looking for a proactive Customer Care Representative with at least 1 year of recent experience.
  • Must be social media-savvy, skilled in CRM tools, and live within or around Ojodudue to the on-site nature of the role.


Key Responsibilities

  • Respond to customer queries via phone, email, and chat
  • Resolve issues quickly and professionally
  • Log interactions using CRM system
  • Follow up on unresolved cases
  • Work with internal teams to improve service delivery
  • Takes and fulfills customers orders.


Requirements

  • OND / HND / Bachelor’s Degree
  • 1+ year of recent customer service experience
  • Proficiency with CRM tools
  • Strong communication skills
  • Lives in or near Ojodu (mandatory)
  • Creative, pays attention to details and a fast learner.



Method of Application 

Interested and qualified candidates should send their CV and cover letter to: hr@partysupplies.com.ng using "Ojodu CRM" as the subject of the mail.