Brenhazy Limited is a privately owned Nigerian company incorporated in 2014 to provide Manpower Services, Engineering, Procurement, and Construction (EPC) services to companies in line with standard requirements and global best practices.

Job Description

• Candidate will be responsible for interacting with customers to handle inquiries, resolve complaints, and provide information about the company'sproducts and services.

Key Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person
• Provide accurate information about products, services, and policies
• Resolve customer complaints in a timely and professional manner
• Maintain communication with clients after property purchase.
• Maintain customer records and update account information
• Escalate complex issues to the appropriate department
• Follow up with customers to ensure satisfaction
• Meet performance targets such as response time and customer satisfaction

Qualifications

• High school diploma or equivalent (associate or bachelor’s degree preferred)

Required Skills:

• Strong communication and interpersonal skills
• Problem-solving and conflict resolution abilities
• Basic computer skills and familiarity with CRM systems
• Ability to multitask and manage time effectively
• Positive attitude and customer-focused mindset
• Previous experience in customer service or a related field
• Experience using customer support software.
• Ability to work in a fast-paced environment

 Remuneration

• Salary: N150,000 - N200,000 (depending on experience, qualifications, and skills)

Method of Application 

Interested and qualified candidates should send their CV to:  recruitment@assuredwayltd.com using the Job Position as the subject of the email.