MBIS International is a growing nursery and primary school delivering the British Curriculum. The school is committed to maintaining high standards of teaching, learning and pupil achievement.

Description

• Our front office plays an important role in shaping the daily experience of pupils, parents and visitors. We are therefore seeking a highly organised, professional and dependable Female School Receptionist who can manage the school’s reception with efficiency, warmth and attention to detail.
• The successful candidate will serve as the first point of contact for the school community, ensuring that every interaction reflects the school’s high standards of professionalism, courtesy and care.
• This role requires an individual who is attentive, proactive and capable of maintaining a calm and welcoming presence in a busy school environment.

Key Responsibilities

Reception and Front Office Management:

• Welcome pupils, parents, staff and visitors in a warm, courteous and professional manner.
• Serve as the first point of contact for all front desk enquiries and ensure they are handled efficiently.
• Ensure all visitors sign in and out in line with the school’s safeguarding procedures.
• Direct enquiries appropriately and provide clear information regarding school procedures where required.
• Maintain a calm, organised and welcoming reception environment throughout the school day.

Telephone and Enquiry Management:

• Answer incoming calls promptly and professionally, ensuring all enquiries are handled courteously and accurately.
• Take clear messages where necessary and ensure they are delivered to the appropriate staff members promptly.
• Maintain a polite, calm and professional telephone manner at all times.

Attendance and Record Keeping:

• Accurately record pupil attendance each day.
• Follow up on unexplained absences in accordance with school procedures.
• Maintain clear records of late arrivals and early departures.
• Ensure all attendance records and relevant databases remain accurate and up to date.

Admissions Enquiries and Prospective Parent Engagement

• Serve as the first point of contact for prospective parents making enquiries about the school.
• Confidently provide clear and accurate information to prospective parents regarding the school’s programmes, admissions procedures and general expectations of the school.
• Record and maintain accurate details of all admission enquiries received via phone, email or walk-in visits.
• Schedule school visits or appointments for prospective parents when required.
• Ensure all admission enquiries are properly logged, communicated to leadership and followed-up.

Administrative Support:

• Provide administrative support including photocopying, printing and laminating as required.
• Maintain clear and legible handwritten records where necessary.
• Take meeting notes and produce well-structured minutes.

Reception Environment:

• Ensure reception and office notice boards are kept up to date and professionally presented.
• Maintain a tidy, organised and welcoming front office environment at all times.

Parent and Pupil Support:

• Respond courteously to parent enquiries regarding school procedures and schedules.
• Provide support to pupils with minor concerns such as lost items.

Front of House Expectations

• As the first point of contact for the school, the Receptionist is expected to consistently demonstrate a high standard of professionalism.
• Maintain a neat, modest and professional appearance suitable for a school environment.
• Interact with parents confidently, courteously and professionally, ensuring that all enquiries are handled clearly and reflect the school’s high standards of service.
• Demonstrate discretion and confidentiality when handling school information
• Demonstrate confidence, initiative and sound judgement when handling responsibilities and supporting the smooth running of the school office.
• Maintain a calm, solution-focused approach when responding to enquiries or addressing concerns.
• Operate in full alignment with school policies and procedures, ensuring that all front office activities are carried out in line with safeguarding standards and established school protocols

Ideal Candidate:

• Applicants must reside in Ibadan and be able to commute easily toJericho, Ibadan.
• The ideal candidate will be a well-presented, composed and highly organised individual who understands the importance of first impressions in a school environment.

Requirements

Education:

• A Degree in Administration, Management or a related discipline.

Experience:

• Minimum of three years’ continuous experience working in a well-organised school with clear administrative systems and procedures or a structured front desk/reception role within a professional service environment such as education, hospitality, healthcare or corporate office administration.
• Experience in structured, client-facing environments requiring professionalism, discretion and strong communication skills will be highly advantageous.

Personal Attributes

The ideal candidate should demonstrate:

• Excellent communication skills with the ability to engage confidently and professionally with parents and visitors.
• Strong interpersonal presence with warmth, courtesy and professional boundaries.
• High level of organisation and attention to detail.
• Calm, composed and solution-focused approach under pressure.
• Initiative and reliability in managing responsibilities without constant supervision.
• Professional discretion and confidentiality at all times.
• Strong digital competence, including Microsoft Office and basic administrative systems.
• Must demonstrate clear and legible handwriting suitable for maintaining professional school records and documentation.

Salary

N120,000 - N150,000 monthly.

Method of Application 

Interested and qualified candidates should send their Application to: eyfsrecruitment@gmail.com using "Application – Female School Receptionist – Jericho" as the subject of the mail.

Send the following documents to:

• Your CV
• A one-page handwritten statementexplaining why you believe you are suitable for the role (scanned and attached)
• A full-length photograph.

Additional Application Instructions:

• Applications that do not follow the stated instructions will not be reviewed
• Shortlisted candidates will be contacted for the next stag of the selection process

Note: If you believe you have the professionalism, organisation and commitment required to excel in this role, we would be pleased to hear from you.