At Careers Verified, we go beyond narrowly defined client’s issues, we create opportunities for our clients, candidates, colleagues, collaborators, and the community. Through a network of diversified but highly complementary line of business, we help organizations find critical talent, access cutting-edge advice and get the innovative support they require ...
We are looking for enthusiastic and detail-oriented Field Account Officers to join our growing team. This entry-level role is designed for fresh graduates or early-career professionals who are passionate about developing skills in account management, client relationship building, and field operations. The selected candidates will undergo structured training and gain hands-on experience in managing client portfolios, ensuring account compliance, and driving customer satisfaction.
Key Responsibilities
- Assist senior account officers in managing and servicing assigned customer accounts.
- Conduct regular field visits to meet clients
- Collect and process account documentation in line with company policies.
- Monitor customer account activities and escalate irregularities or risks.
- Support client onboarding, account reconciliations, and field reporting.
- Build and maintain strong client relationships to ensure customer satisfaction.
- Provide feedback and field intelligence on customer needs, challenges, and opportunities.
- Prepare accurate and timely reports on field activities, collections, and account performance.
Qualifications & Requirements
- 0 years of work experience (experience in field operations, customer service, or account management is an advantage).
- Strong interpersonal, communication, and negotiation skills.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Ability to work independently, travel frequently, and manage field assignments.
- Strong ethical standards, attention to detail, and problem-solving skills.
Key Competencies
- Willingness to learn and adapt quickly.
- Customer-oriented mindset with good relationship management skills.
- Analytical thinking with strong reporting skills.
- Self-motivated, proactive, and results-driven.
- Team player with high integrity and professionalism.