Key Responsibilities

•  Welcome and attend to walk-in clients professionally
• Manage and follow-up clients orders promptly
•  Handle phone calls, messages, and inquiries across platforms
• Capture basic customer information and receive clients ‘orders accurately
• Manage client complaints and escalate when necessary
•  Maintain a clean, organized, and professional front desk area
• Assist with basic administrative tasks and documentation
• Support sales and order teams with customer follow-ups
• Maintain accurate visitor and inquiry logs

Job Specifications / Requirements

• At least 2-3 years of experience in customer service & front desk role.