Job Description

• We are seeking a friendly and organized Front Desk Officer to be the first point of contact for our guests.
• The ideal candidate will ensure excellent customer service, handle reservations, and support smooth front desk operations.

Responsibilities

• Welcome and assist guests with check-in and check-out
• Manage reservations and room assignments
• Answer phone calls and respond to guest inquiries
• Handle payments and maintain accurate records
• Ensure the front desk area is clean and professional
• Coordinate with housekeeping and other departments for guest needs.

Requirements

• Previous experience in hospitality or customer service preferred
• Strong communication and interpersonal skills
• Basic computer skills (MS Office, MS Excel reservation systems)
• Professional appearance and positive attitude
• Ability to work flexible shifts, including weekends and holidays.

Benefits

• Competitive salary
• Staff meals and discounts
• Opportunities for career growth in hospitality

Method of Application 

Interested and qualified candidates should submit their CV to: Rachealrach05@gmail.com using the Job Position as the subject of the email.