Ziba is Nigeria’s first overwater beach resort, and our views and experiences will inspire you to plan your next vacation even before you leave. Ziba beach resort is the perfect destination for your family with activities to create lasting memories, break from the norm and explore new foods and experiences.

Years of Experience: Minimum 2 years in a supervisory role (front desk or reservations)

Schedule: 8:00am–6:00pm, 6 days a week

Benefits: HMO, One meal per day, Service charge, Communication allowance

Job Summary

Manages reservation activities, ensures accuracy, supports guest communication, and coordinates room availability.

Key Responsibilities

• Handle reservation inquiries, confirmations, and modifications.
• Document all bookings accurately.
• Communicate promptly with guests on rates and availability.
• Coordinate room readiness with front office and housekeeping.
• Resolve and escalate reservation issues as needed.
• Prepare reservation reports and occupancy forecasts.
• Maintain high service standards.

Competencies

• Written and verbal communication excellence
• Strong attention to detail
• Ability to work under pressure
• Team player
• Problem-solving ability
• Strong organization and multitasking skills