Catalyst Path Consulting is recruiting suitably qualified candidates

Job Location: Apapa, Lagos

Role Overview

• We are seeking a proactive and technically competent IT Officer to manage and support the organisation’s IT infrastructure, systems, hardware, software, and end-user technology needs.
• The successful candidate will ensure reliable day-to-day IT operations and provide timely technical support to employees.

Key Responsibilities

• Provide first- and second-level technical support to staff and resolve hardware, software, network, and connectivity issues.
• Install, configure, maintain, and troubleshoot computers, printers, servers, network devices, and other IT equipment.
• Manage user accounts, access permissions, email systems, and other business applications.
• Monitor network performance, internet connectivity, and IT infrastructure.
• Maintain IT asset registers and ensure proper deployment, tracking, and maintenance of equipment.
• Perform regular system updates, backups, antivirus checks, and basic cybersecurity controls.
• Diagnose and resolve technical issues promptly, escalating complex problems when necessary.
• Support the implementation and maintenance of IT policies, procedures, and security standards.
• Liaise with internet service providers, software vendors, and other IT service providers when required.
• Maintain accurate records of IT incidents, repairs, configurations, and maintenance activities.
• Assist with IT projects, system upgrades, and technology improvements.
• Educate staff on basic IT security, systems usage, and best practices.

Requirements

• Bachelor's Degree or HND in Computer Science, Information Technology, Computer Engineering, or a related field.
• 2–4 years of relevant IT support/administration experience.
• Good knowledge of Windows operating systems, Microsoft Office/Microsoft 365, hardware, networking, and troubleshooting.
• Working knowledge of LAN/WAN, routers, switches, Wi-Fi, printers, and basic network security.
• Familiarity with IT asset management, backups, antivirus solutions, and user access management.
• Strong problem-solving and analytical skills.
• Good communication and interpersonal skills.
• Ability to work independently, prioritise tasks, and respond effectively to urgent technical issues.
• Experience in a structured corporate, logistics, manufacturing, or industrial environment will be an advantage.

Key Competencies:

• Technical troubleshooting
• Network and systems support
• Cybersecurity awareness
• IT asset management
• Problem-solving
• Attention to detail
• Customer service orientation
• Communication and teamwork
• Ability to work under pressure.

Salary

N400,000 - N450,000 gross monthly, depending on experience and suitability for the role.

Method of Application 

Interested and qualified candidates should send their CV to: isaac.samuel@anrml.com using the Job Position as the subject of the email.

Note: Candidates based in or able to commute conveniently to Apapa, Lagos are preferred.