9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the position below:

Job Title: Manager, Core Operations

Location: Lagos

Job Summary

Manage the operation and maintenance of both Circuit Switching (CS) and Packet Switching across all Core network systems and provide high-level support functions on Core CS equipment.

Roles and Responsibilities

Tactical:

Assist the Head, Core and VAS Operations in communicating the unit’s direction and objectives to all staff.
Keep abreast of global and local best practice as it relates to the team/ function’s activities.
Assist in continuously reviewing the unit’s activities, make recommendations for improvement and implement approved improvement initiatives to ensure enhanced performance of the team.
Assist in identifying required resources, personnel and funding to achieve the unit/ function’s strategy.
Establish and manage service levels with key internal and external stakeholders.

Operational:

Ensure that technology road map for the network aligns with regulatory guidelines as well as future industry trends.
Effective tracking of key KPIs (CSR/ASR/PSR/LUSR/CSSR/etc.) and taking prompt preventive/corrective measures where needed
Oversee all project implementation with partners/vendors (HUAWEI, NOKIA, BICS, MontyMobile, LATRO, UTIMACO and others)
Manage the operation/maintenance of all ATCA core network systems (MSC/HSS/MGW/SBC/STP/SPS/ITSC/LIG/U2020)
Promptly implement all interconnects with local & international partners
Coordinate Software Upgrades, Patch installations on all cs core network nodes
Enforce resolution of all Trouble Tickets with the back-office team and VENDOR
Manage all CS core configuration database/parameter management
Coordinate all core redistribution of HW/SW resources across network nodes
Manage operational acceptance for new features/new nodes/new network products
Ensure regular redundancy/backup/restore activities across all cs core services
Enforce strict conduct of Quarterly audit of all cs core node configurations and ensure implementation of all relevant recommendations
Continuously review all cs core operations frameworks, make recommendations for improvement and implement approved improvement initiatives to ensure enhanced network performance.
Recommend and implement strict measures to control fraudulent and high usage activities of illegal inbound/outbound roamers on the network.
Manage the implementation of all SCCP signaling links for new roaming partners via International SCCP carriers
Manage the process of defining roaming network data as per the IR.21
Ensure optimal signaling/inter-working requirements between PLMNs/ Roaming partners
Co-ordinate the monitoring of SCCP link alarms and LU failures
Provide high-level coordination on roaming and interconnect faults
Perform any other duties as assigned by the Head, Core and VAS Operations

Education and Experience

First Degree or equivalent in Electrical Engineering
Six (6) to eight (8) years' work experience with at least three (3) years in a supervisory role

Required Capabilities:

Knowledge:

Network Availability and Capacity Management
Control Network Technologies
IP Technologies

Skills:

Teaming
Delegation/ Supervisory
Problem Solving

Behavior:

Passion for Excellence
Integrity
Empowering people
Growing people
Team work
Customer Focus.

Application Closing Date

Not Specified.

Method of Application

Interested and qualified candidates should:

Click here to apply online

https://odooerp.9mobile.com.ng/jobs/manager-core-operations-1996