Ultima Restaurant & Lounge is Ibadan's home of traditional and intercontinental delicacies for over 30 years.
Job Description
You will oversees the daily business, staff, and service quality of both front-of-house and back-of-house operations to ensure operational efficiency, profitability and a great customer experience.
Daily Operations Management: Coordinate both front-of-house (FOH) and back-of-house (BOH / kitchen) activities. Ensure smooth service delivery, table coordination, and a clean, welcoming ambiance.
Staff Management & Leadership: Recruit, train, schedule (create rotas), supervise, and appraise waiting, kitchen, and support staff. Conduct pre-shift briefings and maintain team morale.
Cost & Financial Control: Track daily/weekly/monthly sales, manage P&L (Profit and Loss), control food and labor costs, handle vendor payments, and reconcile cash or POS transactions.
Inventory & Procurement: Monitor stock levels, order kitchen supplies and ingredients, negotiate with local vendors, and minimize waste.
Customer Relations: Greet guests, handle complaints or special requests swiftly, and maintain high customer satisfaction.
Minimum Requirements
Education: B.Sc., or HND in any field of study. Candidates with ND may be considered provided he/she has vast experience in restaurant management.
Experience: 4 to 5 years of hands-on supervisory or management experience in restaurants or other food service establishments. The candidate must have a proven background in restaurant or other food and beverage management.
Computer Literacy: Proficiency in Ms Office
Age: 35 - 50 years old.
Required Skills:
Leadership & Team Management: Ability to direct, motivate, and resolve conflicts among a diverse team.
Communication & Interpersonal Skills: Clear verbal and written communication with customers, staff, and suppliers.
Financial & Business Acumen: Understanding of budgeting, cost control, pricing, and profit margins.
Operational Tech Proficiency: Familiarity with Point of Sale (POS) software, inventory tracking tools, and basic spreadsheet/reporting applications.
Problem-Solving & Stamina: Ability to multitask in a fast-paced, high-pressure environment.
Work Conditions: Willingness to work flexible schedules including weekends and public holidays.
Additional Requirements:
Proven supervisory and managerial work experience is required for this role.
Applicants without the minimum work experience should not bother to apply.