Aventa - We are a forward-thinking group of organizations delivering transformative projects across engineering, oil & gas, healthcare, and real estate sectors etc. Our operations are driven by technology, real-time data, and intelligent systems that improve decision-making and project efficiency. We are committed to building internal capacity using cutting-edge AI and automation tools to support sustainable, high-impact growth.
We are recruiting to fill the position below:
Job Title: Sales and Telesales Manager
Location: Abuja (FCT)
Job type: Full time
Job Summary
- We are seeking an experienced and results-oriented Sales and Telesales Manager to lead our sales operations, manage telesales representatives, and implement strategies that drive lead conversion and revenue growth.
- The ideal candidate will be responsible for overseeing both inbound and outbound sales activities, designing sales scripts and workflows, managing KPIs, and ensuring seamless collaboration across departments.
- The role requires a strong grasp of sales processes, CRM systems, and performance tracking.
Key Responsibilities
Sales Strategy & Execution:
- Develop and implement sales plans to achieve revenue targets across physical and digital channels.
- Design call scripts, outreach strategies, and conversion funnels tailored to different customer segments.
- Lead the telesales team in converting leads into customers through cold calling, follow-ups, and product education.
Team Management & Training:
- Supervise and coach telesales and field sales teams to ensure adherence to best practices and daily performance goals.
- Monitor individual and team KPIs (calls made, conversion rates, sales closed, etc.).
- Identify skill gaps and organize training programs to upskill staff in consultative selling and CRM usage.
CRM & Data Management:
- Manage the CRM system (e.g., HubSpot, Zoho, or Salesforce), ensuring accurate customer data entry, lead tracking, and reporting.
- Analyze lead behavior and customer feedback to refine sales tactics and messaging.
- Generate regular reports and insights for management on sales trends, performance metrics, and growth opportunities.
Collaboration & Revenue Support:
- Work with marketing to align lead generation campaigns with telesales follow-ups.
- Coordinate with product and operations teams to ensure timely fulfillment and customer satisfaction.
- Identify high-value accounts and contribute to key account strategies.
Requirements
Educational Qualification & Experience:
- B.Sc/HND in Business Administration, Marketing, Communications, or a related field.
- 5 to 8 years of experience in sales, with at least 2 years in a supervisory or managerial role.
- Experience in telesales, B2C or B2B sales, preferably within the automotive, FMCG, or lifestyle industries.
Sales & Tech Proficiency:
- Strong proficiency in CRM systems (HubSpot, Zoho, or Salesforce).
- Excellent knowledge of MS Excel, Google Sheets, and sales tracking dashboards.
- Strong understanding of sales KPIs and team performance metrics.
Customer & Market Orientation:
- Strong ability to identify customer needs, overcome objections, and deliver tailored sales pitches.
- Familiarity with Nigerian consumer behavior and regional sales patterns.
- Experience managing multi-channel sales campaigns (phone, email, social, retail).
Personal Attributes:
- Results-driven with a strategic mindset.
- Excellent communication and interpersonal skills.
- Strong leadership and motivational capabilities.
- Ability to work under pressure and manage multiple priorities.
Salary & Benefits
- N250,000 - N500,000 / Month
- Performance-based incentives and team bonuses.
- Access to professional sales training and career development programs.
- Other performance perks.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should: