Oliver Twist Supermarket is the brainchild of enigmatic directors along with a strong leadership and advisory board. The directors’ vast knowledge and experience in retail business have been deployed in the management and operation of Oliver Twist Supermarket since the inception of the first store in 2019 in  Abuja, Nigeria. Our passion for the retail industry is not just to create financial success and growth but also to build a standard of excellence and bring unmatched creativity to the industry, creating a unique level of customer experience and satisfaction.

Job Locations: Kubwa, Lugbe, Apo, Idu, Maitama, and Gwarimpa,  Abuja

Job Description

Store Operations:

• Oversee day-to-day operations, ensuring the store is clean, organized, and well-maintained.
• Manage inventory levels and ensure stock availability.
• Monitor and control product pricing to maximize profitability.
• Implement and enforce company policies and procedures.

Staff Management:

• Train, and supervise staff.
• Create work schedules and manage employee performance.
• Address employee issues and conflicts.
• Foster a positive work environment and promote teamwork.

Customer Service:

• Ensure high levels of customer service and satisfaction.
• Handle customer inquiries and complaints.
• Train staff in customer service best practices.
• Implement strategies to improve the overall customer experience.

Financial Management:

• Develop and manage the store budget.
• Monitor sales and expenses, identifying areas for improvement.
• Implement cost-saving measures without compromising quality or service.
• Analyze financial reports and make data-driven decisions.

Marketing and Sales:

• Plan and execute marketing strategies to boost sales.
• Coordinate promotions and special events.
• Monitor market trends and adjust product offerings accordingly.
• Collaborate with the marketing team to develop advertising campaigns.

Security and Safety:

• Implement security measures to prevent theft and loss.
• Ensure compliance with safety regulations and standards.
• Train staff on safety protocols.
• Address any safety or security concerns promptly.

Vendor Relations:

• Establish and maintain relationships with suppliers and vendors.
• Negotiate terms and conditions with suppliers to optimize costs.
• Monitor the quality of products and services from suppliers.

Compliance:

• Ensure compliance with local, state, and federal regulations.
• Stay informed about changes in laws and regulations affecting the retail industry.
• Implement policies to adhere to legal requirements.

Strategic Planning:

• Develop and implement strategic plans to achieve business goals.
• Identify opportunities for growth and improvement.
• Stay informed about industry trends and competition.

Technology and Systems:

• Oversee the implementation and use of technology in the store.
• Ensure proper functioning of point-of-sale systems and other technology.
• Stay updated on new technologies that could enhance store operations.

Method of Application

Interested and qualified candidates should send their CV to: olivertwistvirtual@gmail.com using the Job Position as the subject of the mail.

Note: If you do not indicate your location and the position you are applying for, your application might be ignored