Premium HR Solutions - Our client, a reputable asset management organization, is currently recruiting to fill the position below:
Job Title: Telesales Agent
Location: Victoria Island, Lagos
Employment Type: Full-time
Industry: Financial Services (Asset Management)
Job Summary
- We are seeking highly driven Telesales Agents with a proven ability to meet and exceed sales targets within a financial institution.
- The ideal candidates must be skilled in handling large volumes of outbound calls, emails, and client follow-ups, while promoting the bank’s financial products and services professionally and persuasively.
- Success in this role requires resilience, confidence, and a strong passion for sales and customer engagement.
Key Responsibilities
- Make high volumes of outbound calls daily to prospective and existing customers to promote financial products (e.g., savings accounts, loans, credit cards, investment packages, etc.).
- Cross-sell products and services based on customer needs and financial goals.
- Consistently meet or exceed daily, weekly, and monthly sales targets and KPIs.
- Handle incoming calls and respond to customer inquiries in a professional manner.
- Maintain accurate and up-to-date records of client interactions using CRM tools.
- Conduct timely follow-ups via calls, emails, or SMS to nurture leads and convert prospects.
- Understand customer needs and offer tailored financial solutions.
- Escalate complex customer concerns or complaints to appropriate teams for resolution.
- Work closely with marketing and product teams to stay informed on new campaigns and offerings.
Requirements
Education & Experience:
- BSc Degree in Business, Marketing, Finance, or related field.
- 2 - 3 years proven experience in telesales, telemarketing, or call center sales within a financial institution.
- Demonstrated ability to meet or exceed sales quotas and performance metrics.
Skills & Competencies:
- Excellent verbal communication and persuasive selling skills.
- Strong customer engagement and relationship-building abilities.
- Good command of English and confidence in handling rejection.
Salary
Negotiable.
Application Closing Date
27th June, 2025.
How to Apply
Interested and qualified candidates should:
Click here to apply online